Careers in commercial printing, advertising, marketing and web design. Grow with Aradius Group


Current Career Listings:


You’ve met your match (in a good way).

At Aradius Group, new talent is always welcome. If you’re interested in joining our team, take a look at the open positions and benefits below.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Group Term Life Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Flexible Health Spending Account
  • Dependent Care Spending Account
  • Supplemental Life Insurance
  • Employee Assistance Program
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Holidays and Vacations
  • Credit Union Membership
  • Uniform Program

Sign up for a career with Aradius Group today!

Openings

Client Services


Client Services Representative

GENERAL SUMMARY:
Serves the customer by coordinating job details with them and the appropriate departments to ensure timely production and delivery of a quality product that meets or exceeds the customer’s expectations. Acts as the liaison between the client base and company with an overall objective of creating an outstanding client experience.

ESSENTIAL JOB FUNCTIONS:

    • Identify and compile accurate information detailing customer specifications and communicate the data to the production departments. Will follow up by maintaining contact with the customer and Account Executives to assure production meets customer expectations.
    • Enters job tickets for new jobs identifying specifics of production needs. Coordinates any missing details with the client to ensure 100% accuracy. The job ticket will identify specifications, schedule and design requirements, materials used, quality expectations, quantity, and delivery requirements along with client expectations.
    • Receives, reviews, prepares, and transmits electronic media for each job as necessary to assure the pre-press department understands customer requirements. Helps to ensure complete files and data are as expected prior to beginning a job.
    • Inspects proofs and coordinates delivery and receipt to and from the customer using couriers or the Account Executive. Signs off and OK’s proofs when necessary to assist the client.
    • Monitors production processes to see that the customer’s order is being produced on schedule and according to specifications. Communicates any concerns and changes and seeks solutions to problems with Department Managers, the Account Executive and most importantly, the customer.
    • Acts in a sales capacity whenever needed to ensure a superior client experience. This includes but is not limited to: assisting with the estimating of orders/projects; client proposals; following up on estimates/proposals; client meetings; in some cases, has sole responsibility of a client account; etc.
    • Follows up with clients once an order is complete to make certain we have met or exceeded their expectations.
    • The scope is not limited to the essential job functions listed.

ATTRIBUTION & SKILLS

    • Strong oral and written communication skills.
    • Knowledge of the overall printing production process is helpful.
    • Ability to work and communicate with vendors, co-workers, management, customers, and others in a courteous and professional manner.
    • Strong PC skills (Microsoft Word/Excel)
    • Professional phone skills.
    • Good organizational skills.
    • Ability to read and accurately interpret written material such as data entry forms, layouts, job specifications, etc.
    • Ability to handle multi-tasks, interruptions, and modify plans as requirements dictate.
    • Proper and professional e-mail etiquette.
    • Excellent follow up.
    • Problem Solver.

EDUCATION AND EXPERIENCE:

    • An Associate Degree in Business (Graphic Arts or Printing would be an asset) or the equivalent of 5 years plus previous experience in customer service related
    • work preferably in printing or a production environment
    • Experience with Microsoft Word, Excel, and Windows

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Full Job Description

Estimator / Planner

GENERAL SUMMARY:
Prepares cost estimates and plan by analyzing proposals and requirements.

ESSENTIAL JOB FUNCTIONS:

  • Prepares work to be estimated by gathering proposals, specifications, and related documents.
    Identify labor, material, and time requirements by studying proposals, specifications, and related documents.
  • Computes costs by analyzing labor, material, and time requirements.
  • Resolves discrepancies by collecting and analyzing information.
  • Presents prepared estimate by assembling and displaying numerical and descriptive information.
  • Plan jobs according to specifications, and related documents.
  • Contributes to team effort by accomplishing related results as needed.
  • Communicates and coordinates with Sales and/or Customer Service to clarify specifications.
  • Communicates with other applicable departments or team members to clarify customer expectations.
  • Accomplishes and submits bid request to vendors detailing outsourced services required.
  • Reviews each estimate for accuracy and delivers it to the appropriate responsible individual.
  • Assist with other departmental duties as needed.
  • Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Strong oral and written communication skills.
  • Strong PC (Word/Excel), internet skills.
  • Excellent organizational, math, ruler, mechanical and problem-solving skills.
  • Ability to accurately interpret written materials.
  • Must be detailed oriented, able to work within a fixed time schedule, able to handle a variety of tasks and modify plans as requirements dictate in a team-oriented environment.
  • Ability to work with and communicate with vendors, co-workers, management, clients, and others in a courteous and professional manner.
  • General knowledge of Planning, Estimating, Customer Service and other printing areas.
  • Good knowledge of production capabilities and equipment required.
  • Knowledge of purchasing capabilities with outside vendors.

EDUCATION AND EXPERIENCE:

  • Associate Degree in Graphic Arts, Accounting, or Business.
  • 5+ years’ experience in printing industry.
  • Equivalent combination of education and experience.
  • Experience with Word, Excel, Window & Outlook software applications.

Apply Today!

Full Job Description
Sign up for a career with Aradius Group today!